In order to access a network resource, the service cannot be running as the local system account. One way to fix this problem:
* Uninstall the program.
* Install it again, but select the option "Use the following account".
* Then you can enter a valid user ID and a password. This account must have permission to access the network drive.
The other way:
* Just go to the Options dialog box and re-enter the logon settings there.